Date Prepared: November 2022

[email protected], TSPs and TSP Drivers


  1. Purpose

TSPs employ TSP drivers. [email protected] has contractual arrangements with TSPs to provide [email protected] services, and TSPs use TSP drivers to perform those services.

[email protected] imposes certain conditions upon TSPs and TSP drivers accessing the [email protected] Services, including those set out in the [email protected] policies (the Policies).  TSPs are contractually bound to ensure the TSP drivers comply with the Policies.

In recognition that TSP drivers are employees of a TSP, this policy makes provision for how [email protected] and TSPs are to interact to ensure the proper administration of the Policies.


  1. Application of policy

This policy applies to TSPs.

  1. Policy

TSP drivers to report or notify [email protected]

Where the Policies require TSP drivers to report or notify [email protected] of a certain matter, fact or thing, that obligation can be met by the TSP drivers informing their TSP. TSPs are required to report or notify that matter, fact or thing to [email protected] within the timing and in the manner, required by the relevant Policy.

[email protected] taking action against a TSP driver, or requiring action be taken by a TSP drivers

Whilst reserving all its rights, where the Policies authorise [email protected] to take certain action against a TSP driver, or request, require or direct TSP drivers to take certain action, [email protected] will endeavour to consult with the TSV prior to taking any such action.

[email protected] recommends that when TSPs are inducting drivers to carry out [email protected] services and informing them of the Policies, they issue a covering letter together with the Policies, reminding them that they are employees of the TSP and reflecting the main points of this policy.

March 2023