Date PreparedNovember 2022

Safety Management Policy


  1. Overview

d@rt has a comprehensive set of safety management documents for drivers (whether TSP drivers or individual drivers) to ensure that, as far as reasonably practicable, the transport services they provide via d@rt’s Services are safe for them, their passengers, and the public.

To avoid any doubt, where a driver is a TSP driver, and a d@rt policy or procedure imposes any obligation on such a driver, including providing it with any information or documentation, d@rt may approach the TSP to seek satisfaction in respect of that commitment, and the TSP will cooperate with any such approach by d@rt.


  1. Safety culture

d@rt is committed to encouraging and maintaining a good safety culture as far as drivers are concerned.

It is however critical that drivers take responsibility of their own driving performance.  Dangerous or hazardous driving has the potential to place passengers and the public at risk.


In the event of any breaches of legal and contractual obligations relating to safety by a driver, d@rt has a range of remedies at its disposal including deactivating or otherwise restricting the driver from accessing d@rt Services or using the Driver App.


  1. A Safety management system

A safety management system is an integrated set of work practices and procedures for monitoring and improving safety.  d@rt ’s safety management system is designed to manage safety risks and encourage drivers to be aware of their safety responsibilities.

d@rt ’s safety management system covers the following 8 key elements:

  • Policy and commitment
  • Safety responsibilities
  • Risk management
  • Guidelines, procedures and documentation
  • Driver monitoring (including drug and alcohol and fatigue)
  • Incident management and monitoring
  • Audit and evaluation.


  1. Controlling hazards

d@rt manages risks relating to driver safety by taking active steps to identify and control hazards that could cause harm to drivers, passengers, or the public.  Such hazards can arise from a variety of sources including:

  • Drivers (e.g., driver being unfit to drive due to consumption of alcohol);
  • Passengers (e.g., violent passengers);
  • Public (e.g., pedestrian jaywalking);
  • Operational conditions (e.g., driver fatigue); and
  • Environmental conditions (e.g., torrential rain, snow etc).

Common types of hazards faced by drivers are listed below.  Hazards can vary between drivers and documented processes are therefore necessary to identify and manage the different types that may be faced by drivers.  In the course of identifying hazards faced by drivers, d@rt may do any one or more of the following:

  • formal consultation and communication processes;
  • informal surveys and feedback;
  • incident reports and investigations;
  • audits; and
  • review of industry norms.


  1. Safety management documents

The safety management documents are published on our website.  They may be updated from time to time. Please ensure that you check the latest version of the documents regularly by visiting the d@rt website (

Further information

If you have any questions or comments regarding this document, you can email d@rt at

June 2024